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Contact Integra Credit USA

Editorial corrections, feedback on coverage, or press inquiries — here is how to reach our team.

Editorial feedback and corrections

If you believe a rate, term, or factual statement on our site is incorrect, please let us know. We take editorial accuracy seriously and will investigate every reported issue.

Email: editorial [at] integracreditusa [dot] com

When reporting an error, please include:

  • The page URL where you saw the information
  • The specific statement you believe is incorrect
  • If possible, the source that shows the correct information

Press and media inquiries

For press inquiries, interview requests, or questions about our editorial methodology, email press [at] integracreditusa [dot] com.

Partnership and advertising

We work with a limited number of consumer-finance partners who meet our editorial standards. For partnership inquiries, email partnerships [at] integracreditusa [dot] com. Please note that we do not accept payment for editorial ratings or review content.

Reader support and general questions

For general questions about our content, email hello [at] integracreditusa [dot] com. We read every message but cannot provide personalized financial advice or loan recommendations.

Important: we are not the lender

If you are trying to reach the lender directly — for account questions, payment issues, or loan status — please contact them directly:
  • Phone: 855-345-5550
  • Website: integracredit.com
  • Mail: 200 W. Jackson Blvd., Suite 500, Chicago, IL 60606
We cannot access your account, process payments, or resolve servicing issues. Any messages about your lender account sent to us will be redirected to the lender's customer service team.

Response times

We aim to respond to editorial and press inquiries within 3 business days. General reader inquiries may take longer during busy periods.

How we respond

Our editorial team reviews every inbound message within 2 business days (Monday–Friday, 9am–5pm Central Time). Most routine inquiries — factual corrections, broken-link reports, or questions about our review methodology — receive a reply within 48 hours. Press inquiries from credentialed journalists typically get a same-day response when received during business hours.

Editorial corrections policy

If you spot a factual error on any page — an outdated APR range, a wrong state availability listing, an incorrect fee amount, or a misquoted regulation — please let us know. We take corrections seriously. Our standing practice:

Partnership and press contacts

We work with journalists, consumer advocacy groups, state financial regulators, and academic researchers studying subprime lending. If you are reporting on consumer credit, APR regulation, or financial inclusion, we are happy to provide on-record commentary from our editorial team or share our research methodology.

We do not accept guest post submissions, sponsored content placements, or paid link requests. All content on this site is written by our in-house editorial team and governed by the principles described on our About page.

Not Integra Credit the lender

To be clear: Integra Credit USA is not affiliated with Integra Credit or Deinde Financial LLC. If you are an existing Integra Credit customer looking for loan servicing, payment assistance, or account support, please contact Integra Credit directly at 1-855-345-5550 or visit integracredit.com. We cannot assist with loan servicing issues, payment disputes, or account changes on behalf of Integra Credit the lender.

Integra Credit USA Editorial Team
Research & Analysis

Our four-person team researches subprime consumer lending, verifies rate disclosures against state regulator filings, and tracks APR changes across all 24 states where Integra Credit operates. We publish only what we can source — no sponsored rankings, no fabricated reviews, no invented author personas.

✓ 4 researchers ✓ 36 published guides ✓ FTC 16 CFR 255 compliant
Our methodology → Editorial standards → Contact the team →